(010) 493 0875 info@motivity.co.za

On-site Services & Support

Providing On-site ICT support and services to our clients and their customers at their offices or their homes

On-site Services & Support

Providing On-site ICT support and services to our clients and their customers at their offices or their homes

End User support is one of the most vital functions in any organisation.

Not being able to access support because of your location is never an issue thanks to our nationwide reach. We will provide On-site customer support and services at our clients’ offices or their customers’ premises, be it work or home.

The On-site ICT Support We Provide Across South Africa

Motivity provides installation and support of fibre, modems, routers, switches, antennae, access points, IoT devices, mobile devices etc. as well as packaging, labelling, software uploads, device configurations and distribution of mobile phones, tablets and laptops.

Our highly qualified A+ and N+ skilled Mobile Field Service Technicians operate in all nine provinces in South Africa, deploying and supporting a wide range of ICT network, device, application and connectivity solutions with one visit.

We provide support on-site at our clients’ offices or their customers’ premises, be it work or home; either on a call-out basis, through dedicated on-site resources or through on-site kiosks at commercial locations.

To download our On-site Services and Support brochure click here

Network Infrastructure Services

Our services include:

Last Mile Installation & Support

  • Fixed LTE Antennae and CPE: working at height to install external antennae, and network cabling to indoor gateway.
  • Microwave Links: installation and support services.
  • Fibre to the Home or Business (Underground & Aerial): ‘Curb-to-building’ installation up to the Optical Network Terminal (ONT) or up the broadband router. It can include end-user device support.

Wi-Fi Services

  • Site surveys & RF planning: small to medium sized premises.
  • Wi-Fi Access Point Installation & Support: nationally, including spares holding and distribution.
  • Coverage Testing and Performance Optimisation: ensuring throughput and stability of Wi-Fi networks.

GSM Network Services

  • Precinct Coverage & Drive Network Testing.
  • Cell Extender & Booster Installations.

Connected Home or Office Installations & Support

On-site ICT support
Our services include:
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Wi-Fi Access Points:

cabling, installation and support.
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Routers & Switches:

install and configure CPE devices and ensure connectivity; on-site swap-out, sparing and support services.
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LAN Cabling & ICT infrastructure:

network points, audio-visual equipment, printers, network cabinets etc.
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Connected devices:

DSTV, printers, PlayStations, X-Boxes, tablets, laptops and phones.

End User Support

Our services include:
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Desktop & General IT Support:

on a call-out basis, or dedicated on-site ICT employee support.
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Enterprise & Consumer Mobility Support:

training and set-up of smart devices (smartphones, tablets & laptops) on-site at the end user, as well as support and trouble shooting.

Motivity has done a combined 10 000 ICT installations for enhanced coverage, indoor and outdoor antenna, CPE and connected devices.
Contact Motivity today for exceptional On-site ICT Services and Support across South Africa.

To download our On-site Services and Support brochure click here

Become a hero to your customers

Contact Motivity today for exceptional ICT enablement, services and support solutions across South Africa. Connect with Motivity